Wax guard changing with RITE (Receiver in the Ear) hearing aids

The wax guard is a very small, protective filter covering the hearing aid’s speaker, protecting it. Over time, the wax guard may become clogged. When this happens, you won’t hear sound from the hearing aid. Don’t worry! Wax guards for all hearing aids are user replaceable.

How often wax guards are replaced depends on the person. Everyone produces different amounts of ear wax. Some people may not need to replace the wax guards for months, while others may need to change them weekly.

If your hearing aids don’t work, before contacting your clinic, try replacing the wax guard first!


If your hearing aid uses a dome:

The dome must be removed first. Please consult Dome changing with RITE (Receiver In The Ear) hearing aids for instructions on how to do this.

  • ProWax miniFit: This packet is compatible with Oticon, Bernafon, and Sonic hearing aids. It contains 6 replacement wax guards in an oval dispenser.

The following video shows how to change the wax guard.
Please note that the video doesn’t contain any sound.


If your hearing aid uses a custom mold:

  • ProWax: This packet is compatible with Oticon, Bernafon, and Sonic custom molds. It contains 6 replacement wax guards in an oval dispenser.

The following video shows how to change the wax guard.
Please note that the video doesn’t contain any sound.

Need additional help? TeleSupport is available Monday to Friday 9am - 7pm EST by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)

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