Using the Oticon Phone Adapter to Accept and Make Calls

In order to use the Phone Adapter you must be first pair to a streamer or ConnectClip. The Phone Adapter's Power Indicator will be Blue if it is paired and in range


How to answer a call

  1. You will hear an incoming call alert in your hearing aids

  2. The Phone Adapter and ConnectClip will blink Green

  3. Press the large Multi-button on the Connect Clip to answer the call

  4. To end the call simply press the large Multi-button again


How to make a call

  1. Briefly press the large Multi-button on the ConnectClip

  2. A dial tone should now be heard in the hearing aids and the indicator on the Phone Adapter and ConnectClip will turn Green

  3. Dial the desired number on your phone


To pair the Phone Adapter follow this link: https://telesupport.hearingaidhelp.ca/support/solutions/articles/31000146370-pairing-the-connect-clip-to-the-phone-adapter


Need additional help? TeleSupport is available Monday to Friday 9am - 7pm EST by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.