Using the Oticon Phone Adapter to Accept and Make Calls

Using the Oticon Phone Adapter to Accept and Make Calls Print

In order to use the Phone Adapter you must be first pair to a streamer or ConnectClip. The Phone Adapter's Power Indicator will be Blue if it is paired and in range


How to answer a call

  1. You will hear an incoming call alert in your hearing aids

  2. The Phone Adapter and ConnectClip will blink Green

  3. Press the large Multi-button on the Connect Clip to answer the call

  4. To end the call simply press the large Multi-button again


How to make a call

  1. Briefly press the large Multi-button on the ConnectClip

  2. A dial tone should now be heard in the hearing aids and the indicator on the Phone Adapter and ConnectClip will turn Green

  3. Dial the desired number on your phone


To pair the Phone Adapter follow this link: https://telesupport.hearingaidhelp.ca/support/solutions/articles/31000152826-pairing-the-oticon-connectclip-to-the-phone-adapter


Need additional help? TeleSupport Hearing Professionals are available Monday to Friday 9am - 7pm EST and Sundays 9am - 4pm. Extended hours are also available Tuesdays from 7 - 9pm EST. Contact us by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)

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