How to use volume control and change programs on BTE (Behind the Ear) hearing aids

Volume Control Instructions (for hearing aids that have a volume control included)

  1. Press the volume button on the back of your hearing aid to either raise or lower the volume

  2. Pressing the top volume button on your hearing aid raises the volume

  3. Pressing the lower volume button on your hearing aid lowers the volume



Program Control Instructions

  1. These programs are added by your hearing care professional in some situations

  2. Press the program button for 2 seconds to change programs (the highest button on your hearing aids)

  3. Press the program button for 2 seconds again to go next program or back to your default program


*Opening and closing the battery door resets the hearing aids to their default settings*


Need additional help? TeleSupport is available Monday to Friday 9am - 7pm EST by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)

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