How to use the phone with BTE (Behind the Ear) hearing aids

Phone use

When receiving or placing a call on your home phone you should raise the phone just above your ear as shown in the video to make better contact with the microphone of the hearing aid.

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*Please consult your hearing care professional for available options if you are having difficulty hearing on the phone*

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Need additional help? TeleSupport Hearing Professionals are available Monday to Friday 9am - 7pm EST and Sundays 9am - 4pm. Extended hours are also available Tuesdays from 7 - 9pm EST. Contact us by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)