How to use the phone with BTE (Behind the Ear) hearing aids

How to use the phone with BTE (Behind the Ear) hearing aids Print

Phone use

When receiving or placing a call on your home phone you should raise the phone just above your ear as shown in the video to make better contact with the microphone of the hearing aid.


*Please consult your hearing care professional for available options if you are having difficulty hearing on the phone*


Need additional help? TeleSupport Hearing Professionals are available Monday to Friday 9am - 7pm EST and Sundays 9am - 4pm. Extended hours are also available Tuesdays from 7 - 9pm EST. Contact us by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)

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