Pairing Starkey Hearing Aids to your iPhone

This video shows how to pair your Starkey hearing aids to your iPhone - Two Helpful Videos

  1. Take your iPhone or iPad and go under Settings.

  2. Ensure that Bluetooth is ON.

  3. Select Accessibility. For older Apple devices, you may need to select General, then Accessibility.

  4. Scroll down and select Hearing Devices.

  5. Your device will search for your hearing aids automatically.

    If your hearing aids use batteries: Open and close the battery doors for both of your aids while this is happening.

  6. Your hearing aids will appear as an available device once they are found. Select the name of your hearing aids.

  7. Select Pair when you are prompted to do so by your device. You may need to do this twice (once for each hearing aid).

Download Starkey’s “Thrive Hearing” App on iPhone or Android for easy-to-use remote control functions.

Thrive Hearing User Guide


Need additional help? TeleSupport is available Monday to Friday 9am - 7pm EST by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)

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