Connecting your phone to the Phonak Remote App

*The Phonak Audéo B-Direct hearing aids only work with the Phonak Remote App. You need the ComPilot or Compilot Air to work with the other Phonak Remote Control App.*

  1. Take your phone and go under Settings

  2. Click on Bluetooth

  3. Enable Bluetooth

  4. Go to the Google Play store and download the "Phonak Remote App"

  5. Open the app after it finishes installing

  6. Accept the privacy terms

  7. At the main menu press "Go to Setting"

  8. Press the Bluetooth icon

  9. Open and close the battery doors and press "Continue"

  10. Select your hearing aids once they have been found

  11. You can now use your hearing aids with the app as long as you have Bluetooth turned On

Need additional help? TeleSupport is available Monday to Friday 9am - 5pm EST by:
- Chat: Located on the bottom right of the page
- Email:
- Phone: 1-833-TELESUP (835-3787)

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