On your iPhone open the Settings menu.
Select Bluetooth and make sure it is turned on.
Open the battery doors on your hearing aid for 5 seconds and then close, to activate pairing mode. **If your aids are rechargeable refer below.
In 10 seconds, you should receive a notification on screen to pair your hearing aids.
Press Pair when you are prompted to do so by your iPhone.
A connection beep will be heard when successfully paired.
Now audio will stream from your iPhone to your hearing aids while Bluetooth is on.
** To activate pairing mode in a rechargeable hearing aid you will need to turn the hearing aid OFF/ON. Press and hold the volume down for 3 seconds -Red light will indicate your hearing aid is OFF. Press and hold again until the indicator light blinks green-ON.
-Ensure you have the latest iOS version installed on your iPhone.
-Ensure you have a fresh battery installed in your hearing aid, or rechargeable hearing aids are well charged.
-Preform a hard reboot on your iPhone. -Google your iPhone model along with hard reboot for specific instructions.
More specific FAQ and troubleshooting information can be found here.