Connecting your phone to the myPhonak App

Connecting your phone to the myPhonak App Print

The myPhonak app can be downloaded in the “Google Play Store”, or the “Apple App Store”

Once downloaded, ensure the Bluetooth on your smartphone is turned ON, opening the app for the first time will enable the step-by-step on app setup wizard to connect your hearing aids. Written step-by-step instructions cab be found in the myPhonak User Guide link below.

FAQ and troubleshooting the myPhonak App

myPhonak User Guide

**Note: Phonak Remote App has been discontinued. The new and improved replacement is myPhonak app.

Need additional help? TeleSupport Hearing Professionals are available Monday to Friday 9am - 7pm EST and Sundays 9am - 4pm. Extended hours are also available Tuesdays from 7 - 9pm EST. Contact us by:
- Chat: Located on the bottom right of the page
- Email:
- Phone: 1-833-TELESUP (835-3787)

Did you find it helpful? Yes No

Send feedback
Sorry we couldn't be helpful. Help us improve this article with your feedback.