Pairing Bernafon SoundGate 2 with Phone Adapter 2

  1. Make sure your Phone Adapter is connected to your phone and it is on. You can refer to the Phone Adapter Manual for installation instructions

  2. Press and hold the power button for 5 seconds on your SoundGate 2 and then release

  3. The power button will start blinking blue, this means it is in pairing mode

  4. Pairing is completed when the power indicator and the Phone indicator is solid blue


Once a Phone Adapter has been paired with your SoundGate 2 it will be ready to accept phone calls by pressing the Phone key


To hear phone conversation through the hearing aids simply press the Phone key on your SoundGate 2. To stop conversation from the Phone simply press the Phone key once again


You can refer to Bernafon’s Phone Adapter Manual here

Need additional help? TeleSupport is available Monday to Friday 9am - 7pm EST by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)

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