Pairing Bernafon Zerena hearing aids to iPhone

  1. Take your iPhone and go under Settings

  2. Click on General

  3. Click Accessibility

  4. Scroll down and click Hearing Aids

  5. It may ask you to Enable Bluetooth

  6. Once Bluetooth is active your iPhone will search for your hearing aids automatically

  7. Open and close the battery doors on both of your hearing aids while your iPhone is searching

    1. If you have a Rechargeable Hearing aids - put the hearing aids in the charger and then take them out, this will restart the hearing aids and put them in pairing mode

  8. Your hearing aids will appear as an available device once they are found (Bernafon Zerena)

  9. Click on the name of your hearing aids from the list that appears

  10. Press Pair when you are prompted to do so by your iPhone

  11. Now phone calls will stream from your iPhone to your hearing aids while Bluetooth is On

Download the Bernafon “EasyControl-A” App on your iPhone or Android for easy to use remote control functions. To learn more about EasyControl-A App

*You can adjust the volume of your hearing aids through the Hearing Aids menu on your phone*


Need additional help? TeleSupport is available Monday to Friday 9am - 5pm EST by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)

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