Follow these steps to successfully pair your Oticon Reveal hearing aids with your Android device and get the most from your connected hearing experience.
On your Android go to Settings which is represented by a gear icon, similar to diagram below.
Click on Bluetooth, ensure it is toggled ON.
Go to the Google Play store (shown below) and search for the Oticon Companion app by selecting the magnifying glass on the bottom of the screen, then typing Oticon Companion into the top search bar. Select Install.
Open the Oticon Companion app (shown below) after it finishes installing.
Follow the prompts on the screen, and select PAIR NOW. The device will automatically search for your hearing aids once they are in pairing mode. To place the hearing aids in pairing mode:
Press and hold the push button on each hearing aid for approximately 3 seconds to turn them off.
Press and hold the push button again for approximately 3 seconds to turn them back on.
The hearing aids will remain in pairing mode for up to 3 minutes.
Alternatively, place the hearing aids in the charger briefly, then remove them to enter pairing mode.
Next: Place the hearing aids close to the phone to ensure the best connection during pairing.
Your hearing aids will show up as an available device once they are found.
Press YES and your hearing aids will connect. Select Pair when prompted to do so. For users wearing two hearing aids, be sure to select Pair a second time so both hearing aids are connected.
For most Androids phone calls will now automatically stream from the device to the hearing aids while Bluetooth is on. Volume and program changes can also now be made using the Oticon Companion app.
Please note that these hearing aids may only directly connect to Android Operating System Version 10 or newer. For the full compatibility list, please consult: Compatibility Guide