Oticon Real - Pairing hearing aids with the ConnectClip

Turn ConnectClip OFF by pressing the big multi button for 6 seconds

Next turn OFF the hearing aids by pressing and holding the lower part of the push button for 3 seconds and let go. You will see orange LED lights appear on the hearing aids and then they will shut OFF

Then after a few seconds, turn the hearing aids back ON by pressing the lower part of the push button for 2 seconds and let go. You will see green LED lights blink 3 times on the hearing aids and then disappear as the hearing aids come ON

Next turn ON the ConnectClip by pressing and holding the big multi button for 6 seconds and leave next to the hearing aids

You will see a solid green light and a flashing yellow/ amber light

After a few seconds you should have a solid green and a solid yellow light

The hearing aids and ConnectClip are now paired and connected for use

 

 

See link below for a visual:

https://youtu.be/-dmJdqjS_Uc

Need additional help? TeleSupport Hearing Professionals are available Monday to Friday 9am - 7pm EST and Sundays 9am - 4pm. Extended hours are also available Tuesdays from 7 - 9pm EST. Contact us by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)