Unpair Oticon hearing aids from iPhone

Unpair Oticon hearing aids from iPhone Print

The following guide applies to any “Made for iPhone” hearing aids that are paired directly with an iPhone or iPad. Applicable hearing aid models include Oticon Opn, Opn S, Play, More, Real, Siya, Ruby, Zircon, Own, and Xceed.

  1. Take your iPhone and go under Settings

  2. Click on Accessibility (General first if older iPhone)

  3. Scroll down and click Hearing Devices

  4. Your hearing aids will be shown, usually in the format <your name> <make and model of hearing aids>

  5. Click on your Oticon hearing aids that are shown on the list

  6. Press Forget This Device

  7. Your hearing aids are now disconnected

Need additional help? TeleSupport Hearing Professionals are available Monday to Friday 9am - 7pm EST and Sundays 9am - 4pm. Extended hours are also available Tuesdays from 7 - 9pm EST. Contact us by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearingaidhelp.ca
- Phone: 1-833-TELESUP (835-3787)

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