The following applies to these models only:
Own (except IIC and CIC form factors)
Please note that these hearing aids may only directly connect to an iPhone 6S or newer, or an iPad 5th Generation or newer. For the full compatibility list, please consult this page.
On your device, access the Settings. The settings icon looks like this:
Ensure that Bluetooth is ON.
Select Accessibility. For older Apple devices, you may need to select General, then Accessibility.
Scroll down and select Hearing Devices.
Your device will search for your hearing aids automatically.
If your hearing aids use batteries: Open and close the battery doors for both of your aids while this is happening. Place them next to the phone for now for best results.
If your hearing aids are rechargeable: Hold the volume down button for 3 seconds to turn them off, then do this again to turn them on. They will be in pairing mode for 3 minutes. Alternatively, you may place them in the charging dock momentarily, then remove them. Then place them next to the phone for now for best results.
Your hearing aids will appear as an available device once they are found. Select Not Paired next to the name of your hearing aids.
Select Pair when you are prompted to do so by your device. You may need to do this twice, once for each hearing aid.
Phone calls will now automatically stream from your device to your hearing aids while Bluetooth is on.
For faster access, you may access the accessibility shortcut by quickly pressing the home button 3 times while on the home screen. (If your phone doesn’t have the home button, use the side button.)