Pairing Oticon Opn hearing aids with TV Adapter

  1. Make sure your TV Adapter is connected to you TV and plugged in
  2. Open and close the battery doors on both of your hearing aids
  3. Place both hearing aids on top of the TV Adapter
  4. Pairing is completed when the TV indicator is solid blue

    Follow this guide to properly connect the TV Adapter to your Television: https://telesupport.hearingaidhelp.ca/support/solutions/articles/31000135815-connecting-tv-adapter-to-your-tv 

    Once a TV Adapter has been paired with your hearing aids it will be available as a program in your hearing aids.


    There are a few ways to change programs in your hearing aids:
    1) Press and hold the button on top of your hearing aids for a brief 2 seconds.
    2) Click the third button on your remote to change programs.
    3) Press and hold the plus button on your Connect clip for 3 seconds.

    *The program cycle will depend on the programs already available in your hearing aids. If you have 2 programs before pairing with the TV Adapter then a 3rd program will be made*

    *A blinking red light means there is no connection. You may need to raise the volume of your TV
    *Two green lights or a Blue and a Green light indicates the TV Adapter is streaming*
    *A red light on the TV Adapter indicates the hearing aids are paired but not streaming*

Need additional help? TeleSupport is available Monday to Friday 9am - 5pm EST by:
- Chat: Located on the bottom right of the page
- Email: telesupport@hearinglife.ca
- Phone: 1-833-TELESUP (835-3787)

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