Connecting Oticon TV Adapter to your TV

  1. Plug the power cord into the TV Adapter
  2. Plug the power supply into the main wall socket
  3. After a few seconds both indicators will fade blue to indicate a pairing with your hearing aids is needed
  4. Follow this guide to pair your hearing aids: 
  5. Make sure your TV or Cable Box is turned on
  6. Use the RCA or TOSLINK cables to plug into your TV or Cable Box
    - Plug in to your TV for movies or Netflix
    - Plug in to your Cable Box for cable TV
  7. Connect the wires to the output socket on your TV or Cable Box (Typically marked L – R AUDIO OUT and found on the TV back or bottom panel)
  8. Connect the wires to the connectors on the back of your TV Adapter.
  9. A single Red Light means the TV Adapter is connected but not streaming

Your TV Adapter should be showing Blue Lights or Green and Blue Lights to indicate streaming is active

*Make Sure to have the Volume on the your TV and/or cable box raised for streaming to work* 
*Change programs on your hearing aids to enable streaming*

*A blinking red light on your TV Adapter means there is no connection. You may need to raise the volume of your TV
*Two green lights or a Blue and a Green light indicates the TV Adapter is streaming*
*A red light on the TV Adapter indicates the hearing aids are paired but not streaming*

*If you have a smart TV you may need to change the Audio output on your TV as well*

Connecting with RCA

Connecting with TOSLINK- Plug into cable box if watching cable TV

Need additional help? TeleSupport is available Monday to Friday 9am - 5pm EST by:
- Chat: Located on the bottom right of the page
- Email:
- Phone: 1-833-TELESUP (835-3787)

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