How to insert and remove BTE (Behind The Ear) Custom Mold hearing aids

Insertion Instructions

  1. Have a battery inserted in the battery door
  2. Close the battery door
  3. Insert the hearing aid in your ear as shown in the instructions and video below

*Red is for the Right ear and Blue is for the Left ear*

Place the back of the hearing aid (Where the battery door is located) on top of your ear so that the tube hangs closer to the front of your face. Then grab the earmold and insert it into your ear.

Removal Instructions

  1. Grab the earmold that is inserted in your ear
  2. Pull the earmold free from your ear and remove the hearing aid
  3. Open the battery door to turn your hearing aid off

*Turning off your hearing aid for the night and when not in use conserves battery life*

Need additional help? TeleSupport is available Monday to Friday 9am - 5pm EST by:
- Chat: Located on the bottom right of the page
- Email:
- Phone: 1-833-TELESUP (835-3787)

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